With the invited guest speaker
Ask your personal questions and get an answer from the guest speaker
A bonus and non recorded hangout moment where we can chat together about all things Service Design.
Benjamin Nanchen, PhD in Management Science, is a professor at the HES-SO. Between 2021 and 2024, he was the manager of the program Innovation Booster Technology and Special Needs, which aims to promote innovation with persons with disabilities.
Before that Benjamin worked in the tourism sector in marketing, quality assurance and research roles for Crans-Montana Tourism & Congress.
Benjamin is also deeply involved within the Service Design community. He was the guest editor for the Journal Touchpoint Vol. 16 No. 2 about "Designing equitable experiences".
Yes all our events are recorded and the recording is usually available a few days after the event.
We'll email you (if you allowed us to send you an email) to let you know that the recording and additional resources are ready.
Yes.
The vast majority of the events and knowledge produced by the Swiss Service Design Network are free for everyone.
They are free for Swiss service designers and international service designers.
No.
People from all walks of life, and from anywhere are invited to join.
No.
We try to create events where through the community Q&A all levels of service design practitioners come out with an insight that is helpful to them at their own level.