This event is made possible through the work of individuals from these institutions.
Discover key moments of the webinar in 2 minutes
This is a short 30 minutes creative break where you get to learn from an expert.
Get 3 hard learned lessons from the expert.
During the community Q&A we'll select three questions from the audience that we'll share with the expert.
After some years as an in-house organizational developer and systemic consultant with companies like Hewlett Packard and Muelhens Prof. Birgit Magers interest shifted to the paradigm change from products and technologies towards services and how to help companies go through that transition.
In 1995 Birgit Mager started teaching as a professor for “Service Design” at the University of Applied Sciences Cologne (KISD), Germany. As she was the first professor ever in this field, she always felt that it is part of the responsibility as a professor to create awareness and interest in the graduates and make sure they will find jobs! So it was not only her interest to develop the theory and methodology of service design and to build a curriculum around these – she always put emphasis on collaboration with real partners in the private and public sector, to publish, to talk on conferences – to spread the word about service design!
The Swiss Service Design Week is a 7 days celebration of all things Service Design with remote lightning talks and on-site workshops.