This event is made possible through the work of individuals from these institutions.
This is a short 30 minutes creative break where you get to learn from an expert.
Get 3 hard learned lessons from the expert.
During the community Q&A we'll select three questions from the audience that we'll share with the expert.
She is a co-founder of the Service Design Pulse community and actively contributes to building professional learning spaces through design events, research, and collaborative initiatives.
Today, her work spans service design projects, startup development, and organizational consulting, supporting teams and individuals through mentoring, teaching, and strategic guidance.
Alongside her design practice, she has worked as a documentary film researcher and director, exploring storytelling, systems, and human behavior as sources for design insight.
Her work bridges practice, research, and education, with a strong interest in developing new approaches to innovation and design enabled by emerging technologies.
Service Design Pulse is a hub of professionals dedicated to advancing innovation through service design.
As part of its activities, it cultivates a vibrant community of designers for learning, exchange, and connection.
The community aims to provide a space for learning and exchanging ideas, supporting the growth of ourselves and others interested in this field.
The goal of Service Design Pulse is to create connections that enhance skills and strengthen the cohesion of Service Design among designers from various generations.
Yes all our events are recorded and the recording is usually available a few days after the event.
We'll email you (if you allowed us to send you an email) to let you know that the recording and additional resources are ready.
Yes.
The vast majority of the events and knowledge produced by the Swiss Service Design Network are free for everyone.
They are free for Swiss service designers and international service designers.
No.
People from all walks of life, and from anywhere are invited to join.
No.
We try to create events where through the community Q&A all levels of service design practitioners come out with an insight that is helpful to them at their own level.
This talk is part of the Swiss Service Design Week 2026, "World Tour" Edition. It is a unique celebration of all things Service Design with remote lightning talks showcasing how Service Design is practiced around the world.