Before joining a group clarify your own needs, wishes and dreams for the future of the community.
In a small group blend together your ideas, make them stronger and prepare a pitch for the community.
All groups share their visions, wishes and dreams. At the end of the workshop a bonus hangout time allows people to continue to chat together and meet each other more deeply without workshop pressure.
Maria is a Service Design practitioner with experience leading projects in complex organisations, where she helps teams clarify problems, structure services and make decisions grounded in real user needs. With a background in marketing and digital consulting, she brings a strong understanding of communication, behaviour and value creation into cross-functional design work.
Maria works at the intersection of systems, behaviours and operations, with a focus on reducing friction, improving workflows and enabling better collaboration across functions. Maria is particularly interested in how design principles apply beyond the workplace, to the routines, environments and invisible workloads that shape everyday life, because the ability to navigate complexity is both a professional and a human skill.
She brings structure, clarity and a systems perspective to teams and organisations that want to design more intentionally and lead with understanding.
No there won't be a recording of the workshop but we'll share the results of the workshop.
We'll email you (if you allowed us to send you an email) to let you know that the workshop report and additional resources are ready.
Yes.
The vast majority of the events and knowledge produced by the Swiss Service Design Network are free for everyone.
They are free for Swiss service designers and international service designers.
No.
People from all walks of life, and from anywhere are invited to join.
The Swiss Service Design chapter supports Service Design practitioners everywhere, from Switzerland to Iran, India, Canada, Austria, etc.
No.
We try to create events where through the community Q&A all levels of service design practitioners come out with an insight that is helpful to them at their own level.