• Free

Group coaching and intervision

  • Closed
  • Webinar
  • Started Apr 29 at 8:00 PM CEST

Share your challenges with other Service Design practitioner and support other professionals in a remote and free coaching session. (See in your local time zone)

What will happen during this event?

Kickoff

You'll be introduced to the structured intervision process that we'll use in the group coaching sessions.

Group coaching

You'll join a smaller group for a confidential coaching session using a structured intervision process.

Insights sharing

Participants who feel comfortable sharing with the wider community can share key insights and learnings that are inspired from the coaching session.

What's the structured coaching process?

We'll use a group coaching process inspired by the art of intervision.

Step 1: Challenge selection (5 minutes)

Each participant shares a challenge they have at the moment. The group selects one challenge for the group coaching.

Use the following format:

I'm [firstname] and I come from [country]. My challenge at the moment or question at the moment is:

How can I [question]?

Step 2: Clarifying questions (10 minutes)

The participants ask clarifying questions about the selected challenge. The questions are open and don't include any advice or analysis.

Step 3: Discussion (15 minutes)

The person who brought the challenge remains silent while the rest of the group discusses the selected challenge or question asked.

Step 4: Synthesis (5 minutes)

The person who brought the challenge synthesizes what insights she takes from the discussion and what she decides to do next.

Step 5: Close (2 minutes)

Each participant shares:

  • Feeling: a one word summary of how they feel after the session

  • Encouragement: a one word encouragement for the person who brought the challenge

Frequently asked questions

You’ve got questions. We’ve got answers.

Will there be a recording?

The coaching and intervisions sessions will not be recorded.

But key insights and learnings that participants want to share more widely will be shared in a summary video.

We'll email you (if you allowed us to send you an email) to let you know that the recording and additional resources are ready.

Is this event free?

Yes.

The vast majority of the events and knowledge produced by the Swiss Service Design Network are free for everyone.

They are free for Swiss service designers and international service designers.

Is this event limited to Swiss service designers?

No.

People from all walks of life, and from anywhere are invited to join.

Is this event for advanced service designers?

No.

We try to create events where through the community Q&A all levels of service design practitioners come out with an insight that is helpful to them at their own level.