A one day family-reunion style event in the heart of Switzerland to celebrate Service Design with workshops, hangout moments and community service.
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This event is made possible through the work of individuals who work for these institutions.
10:00-12:00
Choose between different workshops to improve your practical Service Design skills. The workshops are lead by Service Design Experts from different industries.
with Vanessa Monstein
How can you create a central brain for all the research you do?
with Samuel Huber
How can you prototype strategies that are planet centric?
with Barbara van Duin
How can we make public services more user centric?
with Andy Polaine
How can you transition from being a design practitioner to a design leader?
All day
Meet and bond with like-minded Service Design professionals from all around Switzerland in an easy and informal way.
13:30-16:30
Learn from other Service Design professionals and ask them your Service Design questions.
with Benjamin Nanchen
How can you design services that are accessible and inclusive to all?
with Maria Carla Sarrecchia
How can Service Design be used outside of work and be brought in all aspects of your life?
with Mario Saba
How do hospitality and information systems shape services?
16:30-17:00
Each year we celebrate the best Student Service Design project of the year.
A jury of Swiss Service Design professionals selects the best Student Service Design Project.
Each participant of the Swiss Service Design Day can vote for his favorite Student Service Design Project.
A day to share and build relationships.
We limit the number of participants to maintain a atmosphere where everyone can know each other.
Everyone brings his lunch and something to share with the rest of the community to make this a more family-style reunion.
When speaking in French we use the "tu" form and in German we use the "du" form to adresse each other for a less formal mood.
We designed that day to be focused more on relationship building and learning than having a fancy experience with complex technology, concert-like lighting or expensive catering.
Near Lucerne, Switzerland
The event will take place in the facilities of the Master Service Design of the HSLU, Lucerne University of Applied Sciences and Arts
The Service Design Day 2026 will be hosted this time in the center of Switzerland near Lucerne in Emmen. This central location makes it easy for people from all over Switzerland to join the event easily by train.
We're excited to see you there!
Emmanuel Fragnière
Juliana Magalhães Cardoso
Daniele Catalanotto
You’ve got questions. We’ve got answers.
The entry ticket costs 30 Swiss Francs and the whole ticket price goes to a Social cause.
The ticket price or price of travel shouldn't limit anyone to join. Contact the team via the chat button to tell us how we can help.
Sure, when you pay your ticket you can get your payement receipt in your profile and use that proof of payement to get reimbursed.
We've designed this day to be accessible for people of all levels and walks of life. So both nerds and newcomers in the world of Service Design should be able to enjoy that day.
Obviously if you don't care about serving other humans then this day is not for you.
You can access the slides and list of speakers and workshop facilitators on the 2025 website of the Service Design Day.