• Free

Service Design Q&A and community meetup

  • Webinar
  • Started Aug 28, 2024 at 5:00 PM CEST

Discover answers to community Service Design questions answered by Service Design educator Daniele Catalanotto.

Get a sneak peek

Discover what you'll get in the recording in one minute

​About Daniele Catalanotto

Daniele is way too passionated about Service Design.

Daniele Catalanotto is a Service Design nerd, practitioner, author, and educator who tries to make Service Design simple for anyone. Since March 2024, Daniele co-leads the MA Service Design of the HSLU with Andy Polaine.

He founded the Swiss Innovation Academy in 2019, supporting over 13,000 individuals, and taught in academia and enterprises.

He has been the president of the Service Design Network Switzerland Chapter since 2023.

From 2019 to 2024, he worked as an "Innovation Coach" for the Salvation Army, crafting strategies for various Salvation Army territories, regions and departments.

He worked as a consultant at Good Innovation and Enigma from 2014 to 2018

In his consultancy and freelance work, Daniele has helped organisations like The British Heart Foundation (BHF), The Royal Society for the Prevention of Cruelty to Animals (RSPCA), Daimler China, Ricola Thailand, Raiffeisen, IKEA, RTS, Romande Energie, Camille Bloch, EWZ, the City of Carouge, and more.

Daniele holds a Master of Arts in Service Design from HSLU, Lucerne University and a Bachelor of Arts from ECAL, Ecole cantonale d’art de Lausanne.

What will happen during this event?

Community Q&A

Ask your personal questions and get an answer from the guest speaker

Community hangout

A bonus and non recorded hangout moment where we can chat together about all things Service Design.

Frequently asked questions

You’ve got questions. We’ve got answers.

Will there be a recording?

Yes all our events are recorded and the recording is usually available a few days after the event.

We'll email you (if you allowed us to send you an email) to let you know that the recording and additional resources are ready.

Is this event free?

Yes.

The vast majority of the events and knowledge produced by the Swiss Service Design Network are free for everyone.

They are free for Swiss service designers and international service designers.

Is this event limited to Swiss service designers?

No.

People from all walks of life, and from anywhere are invited to join.

Is this event for advanced service designers?

No.

We try to create events where through the community Q&A all levels of service design practitioners come out with an insight that is helpful to them at their own level.