• Ended May 28, 2025 at 3:30 PM UTC

Service Design meets Stakeholder Needs with Julia Borkenhagen

  • YouTube Live
  • Free

A lightning talk with guest speaker Julia Borkenhagen.

This event is made possible through the work of individuals from these institutions.

Get a sneak peek

Discover the webinar topic and structure in one minute.

The Lightning talk format: a short inspiration break in your day.

30 minutes

This is a short 30 minutes creative break where you get to learn from an expert.

3 learnings

Get 3 hard learned lessons from the expert.

3 questions

During the community Q&A we'll select three questions from the audience that we'll share with the expert.

​About Julia Borkenhagen

Julia is a seasoned design leader with over two decades of experience in Enterprise UX. 

​She is the co-founder and CXO of Whitespace, a Geneva-based consultancy specializing in strategy, UX, and technology. Julia is known for her ability to simplify complexity and create intuitive, human-centered experiences that drive real impact.

Her career spans a wide range of industries—from luxury goods and global pharmaceuticals to international organizations and tech startups. 

Julia’s work has empowered organizations like the UN, JnJ, GSK, Audemars Piguet, and several Swiss cantons to align on strategic visions, elevate the user experience, and perform large-scale digital transformations.

A lightning talk part of the Swiss Service Design Week 2025

The Swiss Service Design Week is a 7 days celebration of all things Service Design with remote lightning talks and on-site workshops.

  • Free

Swiss Service Design Day 2025

A one day family-reunion style event in the heart of Switzerland to celebrate Service Design with workshops, hangout moments and community service.