Explore with Mario Saba, Founder of the Higher Hospitality Academy of Switzerland, the Why, How, What, and Where of Hospitality.
Why do we need hospitality everywhere? How can hospitality be broken down into practices across any industry? What are the prerequisites for doing so, and where does Information Systems stand within a problem-solving process based on Hospitality?
Discover the webinar topic and structure in one minute through selected clips
With the invited guest speaker
Ask your personal questions and get an answer from the guest speaker
A bonus and non recorded hangout moment where we can chat together about all things Service Design.
Mario is a Professor of Information Systems in multiple institutions in Switzerland and around the world.
Mario founded the Higher Hospitality Academy of Switzerland where he blends together his love for Service Design and his expertise in the Hospitality industry.
Yes all our events are recorded and the recording is usually available a few days after the event.
We'll email you (if you allowed us to send you an email) to let you know that the recording and additional resources are ready.
Yes.
The vast majority of the events and knowledge produced by the Swiss Service Design Network are free for everyone.
They are free for Swiss service designers and international service designers.
No.
People from all walks of life, and from anywhere are invited to join.
No.
We try to create events where through the community Q&A all levels of service design practitioners come out with an insight that is helpful to them at their own level.