On Sunday 1st of June 2025 in Bern, we had a one day family-reunion style event in the heart of Switzerland to celebrate Service Design with workshops, hangout moments and community service.
See you in 2026: Join us on June 1st 2026 near Lucerne for the Swiss Service Design 2026. Get your ticket
The Swiss Service Design Day 2025 is over but you can still get access to some of the insights, knowledge and memories that were shared and experienced during the day.
These are the slides that were used during the conference to introduce the different key moments of the day.
Get access to the slides used by the guest speakers during the conference part of the day.
Relive the memories of a beautiful day with photos of the different activities.
Guests
Service Designer at Smart City Zürich
Beatrice will host a talk on "Service Design in Zurich's city government".
Service Designer at Institute of Tourism HES-SO Valais-Wallis
Chiara will host a talk about "Service Design and Change Management".
Collaborator in wine tourism at Sierre Tourisme
Hugo will host a talk about "Service Design and Tourism".
Master Service Design learner at HSLU
Martina will co-host a workshop on "Exploring exclusion through Role Play".
Senior Creative Consultant at Futureworks
Philipp will co-host a workshop on "Branded Services".
Master Service Design learner at HSLU
Sharaya will co-host a workshop on "Exploring exclusion through Role Play".
Creative Consultant at Futureworks
Valentina will co-host a workshop on "Branded Services"
This event is made possible through the work of individuals who work for these institutions.
Photo Gallery
All photos by Amin Sharq
Discover the event in just two minutes.
01
Choose between different workshops to improve your practical Service Design skills. The workshops are lead by Service Design Experts from different industries.
You get also the chance to participate in co-creative workshops to design the future of the Swiss Service Design Network community. You can, for example, help to clarify the needs of the community, create the content plan for the season 2026, or help imagine a strategy on how to put Service Design on the map of Switzerland.
02
Meet and bond with like-minded Service Design professionals from all around Switzerland in an easy and informal way.
03
Do good and give back together through a community service action done locally (for example collecting trash in nature).
A day to share and build relationships.
We limit the number of participants to maintain a atmosphere where everyone can know each other.
Everyone brings his lunch and something to share with the rest of the community to make this a more family-style reunion.
When speaking in French we use the "tu" form and in German we use the "du" form to adresse each other for a less formal mood.
We designed that day to be focused more on relationship building and learning than having a fancy experience with complex technology, concert-like lighting or expensive catering.
In Bern, Switzerland
The event will take place in "Le Salon" of Franz&René a workshop space at Dorngasse 12, 3007 Bern.
The Service Design Day 2025 will be hosted this time in the heart of Switzerland in Bern. A city that often feels like a big village, where you can speak all the languages and you'll be understood. This central location makes it easy for people from all over Switzerland to join the event easily by train.
We're excited to see you in Bern on June first 2025!
Emmanuel Fragnière
Juliana Magalhães Cardoso
Daniele Catalanotto
You’ve got questions. We’ve got answers.
Now that the event is over we want to offer free access to some of the resources and insights that were shared during the day.
We used the full ticket price (we even paid from our pocket the Stripe fees) that you paid for a donation to Stiftung KinderInsel Bern an local organization that makes hospitals stays more comfortable for kids.
If you paid your ticket you can get your payement receipt in your profile and use that proof of payement to get reimbursed by your employer.
Make sure to mention that this should be part of your continuous education fund as many companies have this type of funds.
Yes in 2026 we'll host again the Swiss Service Design Conference near Lucerne. You can already save the date and even save your seat.